Report an Online Scam with Evidence, Not Guesswork

If a cybercrime occurs, preserve details and use the official reporting portal or helpline promptly; do not pay a recovery agent.

Act promptly after a financial loss

If money has been transferred in a suspected cyber fraud, contact your bank or payment provider immediately through its official channel and report the incident to the national cybercrime helpline or portal. Speed can matter for tracing and escalation, but a report does not guarantee recovery. Do not delay while collecting a perfect file.

Gather facts and preserve evidence

Record the date and time, amount, transaction reference, account or wallet details, phone numbers, website addresses and a concise description of events. Save screenshots and messages in their original context where possible. Do not delete the conversation, share an OTP with someone promising help or send additional money to release a supposed refund.

Use official reporting routes

Submit the complaint through the National Cyber Crime Reporting Portal and follow any instructions provided there. For an immediate threat or a crime outside the portal's scope, contact local police or the relevant emergency service. The portal explains its reporting process and current helpline details; verify them directly because contact arrangements can change.